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General Industry, Health Care, Medical Devices, Pharmaceuticals

Quality Management Refresher

About the Course

All firms must understand how to deliver products and services of high quality to remain competitive. In the end, quality management is not about buzzwords and labels; it is about performance, competitiveness, and customer satisfaction. This online course presents refresher information about the fundamental ideas, principles, and tools of quality management. This online training assumes that basic quality practices are already in place, and the training is designed to help keep firms on track in their quality management practices.